Entrance Totem

Cardiff Shopping mall – Dooh Failure

We all know computers fail, usually a Powersupply fault or Hard disk drive – but when its digital signage where its prominent and people pay to advertise on the screens its a bit out of order for the consumer to be presented with failed screens. In Cardiff this Xmas i noticed many screens off or failed – a wayfinder and a large digital poster display both with HDD boot failures.


To Prevent failures like the CrucialAV use Solid State Hard drives and in some cases a 2nd Display PC/Media player and if the content is not available from one it switches to the other. In addition to this Remote diagnostics and reporting will alert our engineers before our client knows and they remotely diagnose and call out an engineer to repair it.

samsung popup - bullring birmingham

Samsung Popup Store – Birmingham Dooh Failure

The Electronics monster Samsung had a lovely popup shop in the Centre of the Bullring shopping Centre in Birmingham, using their lovely smartTV’s i was amazed that everytime the video looped it came up with a NO Audio prompt and pull down menu – I am sure this is an easy thing to turn off, but when a company like Samsung cannot get it right it really frustrates me

caught our eye - birmingham hmv

HMV Birmingham – Dooh Failure

A lovely large video wall in the shop window – playing nothing, blank – thats not going to attract people. I know HMV is going through a change/restructure – but it wouldn’t cost much to get content on hardware they already have.

Halford Garmin media player blank

Retail Store halford – Dooh Failure

In Cheltenham, Halfords have created a fresh new store – let down by cheaply and incorrectly specified digital displays and a parts system that couldn’t find the server. I visited this store numerous times in November – every time the parts kiosks were blank with an error locating the server and the media screens not all of them were ever on, they either didn’t have the content installed or Halfords were supplied cheap consumer media players not auto power, auto start ones.